FAQ

What is the Return Policy?
Please visit the Shipping & Returns Page

What are the shipping options?
Mr Surfs offers US Delivery via USPS based on weight and size of order

What are the international taxes, duties, etc. that I have to pay?
Mr Surfs collects any and all local/state and federal taxes. We do not accept orders from outside of the United States.

When will I receive my order?
Delivery times may vary between 3-6 Business Days

What do I do if I never received my order?
Please e-mail us at [email protected] so we can troubleshoot the problem.

What do I do if I received a defective order?
Please contact us ASAP so we can resolve this issue: [email protected].

How do I make changes to an order I’ve already placed?
Email us ASAP - [email protected]

Where are you located?
Mr Surfs is located at 7220 Thomas Drive, Panama City Beach, FL 32408

How do I contact your company if my question isn’t answered here?
Email- [email protected]
Phone 850-235-2702